Usability Services

Kern offers user interface design and usability services for web-based, GUI, and mobile applications.

Kern also offers ethnographic research services for BPOs, call centers, mobile application providers, and software product companies. These services help organizations design innovative services and products that enhance customer experience.

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Learning Solutions

Kern offers instructional design and storyboarding services to eLearning companies, educational institutes, and corporations. Kern also provides copyediting services in American English to complement its learning services.

Kern blends its usability and learning experience to deliver solutions that promote effective learning.

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Mini White Papers

1. Rapid eLearning (PDF)
   Rapid eLearning is emerging as the fastest growing category of online training. Bersin and Associates research indicate that the category has grown 80 percent in just the past year and will most likely reach a value of USD410 million by 2006. Rapid eLearning projects account for more than one third of all current training-related projects and are likely to compromise half of all e-learning initiatives within the next three years.
   
   This paper talks about Kern Communication’s experiences, benefits, and critical success factors in implementing rapid eLearning. It also outlines the roadmap for implementing in an organization. Finally the paper showcases the feedback from the client, Tendering for Contracts Inc., a UK based company.
2. Why is a tree view a poor navigational choice in software applications?
3. Tree View Removal Surgery
4. Web-based applications' data entry guidelines